Starting-up and joining the many and varied tourism businesses in North East England increases the diversity and appeal of the region as a destination, attracting more visitors and higher spending customers.
Our How To....Start a successful tourism business is a ten step guide that helps you define, plan, set up and launch a successful, quality tourism business. It guides you through:
Read and download How To.....Start a successful tourism business guide
Our How To.....Start a successful tourism business touches on the importance of a business plan. A business plan will define your ideas, objectives and strategies on paper and will project a financial forecast. It’s an essential document for all start-ups and has many functions from securing external funding to measuring success within your business.
Check out Business Link for further information on preparing a business plan
From November 2011, the Business Link website will be your primary support service. It will be enhanced with new, easy-to-use information to help you start-up, improve and grow your business.
Contact Business Link
Using research is an essential part of planning and managing your business. Use our research section for sourcing key facts, sector performance data, occupancy surveys, visitor trends information, investment and development data, tourism intelligence, and much more.
Go to our Research Library
Download and read our How To....Use tourism research guide.
And visit VisitEngland's insights and statistics pages and VisitBritain's insights and statistics pages for up-to-the-minute market intelligence, facts and figures, tourism trends and forecasts on domestic and inbound visitor trends and behaviours.
In this section our eleven brand new 'How To' marketing guides help you to:
We also tell you about Desti.ne - the easy way to reach millions of visitors worldwide and do business with them online.
Go to the Marketing section
A helpful section covering how to manage your business finance, where to go for more help and advice, getting your tax right, online bookings and payments, and sources of funding.
Go to the Finance and Funding section
Understanding and complying with legislation is time consuming and can be confusing. This section gives you an overview of things to consider as well as where to go to get the information you need in order to comply.
Go to the Rules and Regulations
Training for you and your staff is a vital element of business success.
Find out more in Training
There are 10 million disabled people in the UK who have a combined annual spending power of £80 billion. This market is an extremely loyal one with repeat bookings and recommendations commonplace. Taking steps to be more accessible shows that, as a tourism business, you are aware of the importance of being open to all.
Go to the Accessibility section
Offering customers the very best quality experience ensures they will pass their experiences on to others. And committing to a nationally recognised quality assurance scheme means that customers know what to expect. Find out more about the Quality Assurance schemes available to tourism businesses.
Find out more in Quality Assurance
More and more travellers are seeking out tourism businesses that commit to sustainability. There are plenty of ways to demonstrate your commitment to ‘green’ measures including joining the Green Tourism Business Scheme; many will save you money too.
Go to Going Green
Your local Area Tourism Partnership or Local Enterprise Partnership is your first port-of-call. They are:
Contact your Area Tourism Partnership co-ordinator
And for more help and advice check out our Tourism Business Start-ups Useful Contacts page
Check out StartUp Britain - a new campaign launched in 2011 by entrepreneurs for entrepreneurs.. Designed to celebrate, inspire and accelerate enterprise in the UK, it has the full backing of the Prime Minister, the Chancellor and HMGovernment.
Visit our Document Library packed full of support information, factsheets, and helpful documentation to download.
Visit our Case Study section for live examples of local tourism business success.
Can't find what you're looking for? Or need someone to talk to? Then Contact Us
(click on the title links below for further information)
Information and advice on employment policies and procedures, employment legislation, industrial relations and Codes of Practice.
Tel: 08457 474747
The national trade association for hotels, restaurants and caterers.
Tel: 020 7404 7744
A fantastic resource for all things to do with setting up and running a business.
Tel: 0845 600 9006
The enterprise development agency for businesses across North East England. Very active with start-ups.
Tel: 0191 244 4000
Guidance on environmental issues and complying with regulations.
Tel: 01787 881165
A non-profit making and non-political membership organisation with over 210,000 members across the UK. They offer 24 hour support and a legal helpline.
Tel: 01253 336000
All you need to know on Health and Safety legislation.
01787 881165
A helpful point of contact to discuss local rules and regulations, licences, planning, environmental health, health and safety, rates and other business information.
An active business membership group of around 5,000 providing networking, training and a wide range of member benefits and services.
Tel: 0300 303 6322
An active group with 27 members operating across the four Area Tourism Partnership regions.
Contact: Damon Roberts at damon.roberts@thistle.co.uk
The AONB Partnership is made up of 25 statutory agencies, local authorities and voluntary/community organisations which all have an interest in, and help care for, the North Pennines AONB and UNESCO European & Global Geopark.
The AONB designation exists to ensure that the natural beauty of the Northumberland Coast is conserved and enhanced for us and for future generations. The AONB Partnership, work with a host of other organisations and individuals, undertaking a variety of activities to meet this aim.
The National Park Authority make sure that communities and businesses in and around the National Park are supported with good advice, guidance and funding.
The skills agency for the tourism, leisure and hospitality industry. A public funded organisation aimed at helping the people in these industries improve their skills, achieve qualifications, drive up quality and reach career success.
VisitBritain’s practical guide to legislation for accommodation providers.
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